Fitness Experience Specialist
3 days ago
About the Role:
The Fitness Experience Specialist is a vital part of creating a positive experience for Planet Fitness members. As a representative, you will provide superior customer service to members, prospective members, and guests.
This role involves greeting members and guests upon entry and exit from the club, assisting with inquiries or concerns while checking in, promoting the Judgement Free Zone, resolving member issues, answering phone calls, handling membership-related tasks, executing retail transactions, and maintaining a clean club environment.
To be successful, you must possess a background in customer service, basic computer skills, a passion for fitness and health, a positive attitude, punctuality, reliability, excellent customer service skills, strong listening and problem-solving abilities, and diplomacy in all interactions.
We offer opportunities for career growth, weekly pay with potential monthly bonuses, Black Card membership, paid breaks, paid time off, 401(k) & Roth Retirement savings plan (with employer match), engaging team-building competitions, sales contests, and social events.
Estimated Salary: $10.00 - $11.50 per hour
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