Clinical Engagement Manager

2 weeks ago


Minneapolis, Minnesota, United States Polaris Pharmacy Services Full time

Job Overview

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Polaris Pharmacy Services is seeking a highly skilled Travel Customer Service Representative to join our team. This full-time position requires frequent travel, including overnight stays, and offers a dynamic work environment with opportunities for professional growth and development.

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Key Responsibilities

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  • ">
  • Develop and maintain strong relationships with facility administration and staff">
  • Conduct customer training to support roll-out of programs and services">
  • Educate customers on utilizing key pharmacy programs and technology">
  • Identify early warning signs of potential issues and problem-solve">
  • Follow all applicable government regulations, including HIPAA">
  • Other duties as assigned; job duties may vary depending on business needs">
  • Single Point of Contact for customers">
  • Customer Focus Visits">
  • Medication cart audits">
  • Medication Room Audits">
  • Medication cycle fill checks">
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Requirements

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  • ">
  • Registered Pharmacy Technician or Med Tech Certificate">
  • High School Diploma or equivalent">
  • At least two years of experience in customer-facing positions">
  • Exceptional interpersonal skills using advanced verbal and written communications">
  • Strong problem-solving and organization skills">
  • Experience using Microsoft Word, Excel, PowerPoint, and Outlook">
  • Must be willing to travel, including overnight">
  • Access to a personal vehicle is necessary to perform the duties of this position">
  • Ability to read, write, speak, and understand the English language">
  • $62,000 - $72,000 per year">
  • Based on experience and qualifications">
  • Benefits include medical, dental, vision, life insurance, 401(k), short-term and long-term disability insurance, tuition reimbursement, personal time off, competitive pay, career growth potential, annual on-site voluntary flu vaccines, and employee referral bonus program">
  • Holiday and PTO policy provides 23 days annually for holidays, vacation, sick leave, and personal leave">
  • We offer a dynamic work environment with opportunities for professional growth and development">
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About Polaris Pharmacy Services

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Polaris Pharmacy Services is a leading provider of long-term care and post-acute care pharmacy services. Our team is dedicated to delivering exceptional customer experiences and support.



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