Clinical Engagement Manager
2 weeks ago
Job Overview
">Polaris Pharmacy Services is seeking a highly skilled Travel Customer Service Representative to join our team. This full-time position requires frequent travel, including overnight stays, and offers a dynamic work environment with opportunities for professional growth and development.
">Key Responsibilities
">- ">
- Develop and maintain strong relationships with facility administration and staff">
- Conduct customer training to support roll-out of programs and services">
- Educate customers on utilizing key pharmacy programs and technology">
- Identify early warning signs of potential issues and problem-solve">
- Follow all applicable government regulations, including HIPAA">
- Other duties as assigned; job duties may vary depending on business needs">
- Single Point of Contact for customers">
- Customer Focus Visits">
- Medication cart audits">
- Medication Room Audits">
- Medication cycle fill checks">
Requirements
">- ">
- Registered Pharmacy Technician or Med Tech Certificate">
- High School Diploma or equivalent">
- At least two years of experience in customer-facing positions">
- Exceptional interpersonal skills using advanced verbal and written communications">
- Strong problem-solving and organization skills">
- Experience using Microsoft Word, Excel, PowerPoint, and Outlook">
- Must be willing to travel, including overnight">
- Access to a personal vehicle is necessary to perform the duties of this position">
- Ability to read, write, speak, and understand the English language">
- $62,000 - $72,000 per year">
- Based on experience and qualifications">
- Benefits include medical, dental, vision, life insurance, 401(k), short-term and long-term disability insurance, tuition reimbursement, personal time off, competitive pay, career growth potential, annual on-site voluntary flu vaccines, and employee referral bonus program">
- Holiday and PTO policy provides 23 days annually for holidays, vacation, sick leave, and personal leave">
- We offer a dynamic work environment with opportunities for professional growth and development">
About Polaris Pharmacy Services
">Polaris Pharmacy Services is a leading provider of long-term care and post-acute care pharmacy services. Our team is dedicated to delivering exceptional customer experiences and support.
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