Hospitality and Senior Engagement Coordinator

2 days ago


Minneapolis, Minnesota, United States Freedom Pointe at The Villages Full time

We are seeking a highly skilled Hospitality and Senior Engagement Coordinator to join our team at Freedom Pointe at The Villages. This role is an exciting opportunity for a professional with a passion for hospitality and senior engagement.

About the Role

The Hospitality and Senior Engagement Coordinator will be responsible for ensuring a seamless transition for new residents, coordinating marketing events, and providing exceptional customer service.

Key Responsibilities
  • Manage lead distribution system and answer incoming phone calls
  • Greet visitors and serve them in accordance with our Extraordinary Impressions program
  • Plan and implement marketing events within budget
  • Process deposits, cancellations, transfers, and other documents
  • Maintain LCS systems, including Salesforce and C3LinC
  • Oversee office inventory and supplies
  • Coordinate office schedules and appointments
  • Update community social media and manage video content
  • Prepare closing documents and assist buyers with paperwork
  • Provide new resident orientation and support with move-in process
Requirements

To be successful in this role, you will need:

  • A minimum of three years' experience in a related field or administrative degree
  • Excellent communication and customer service skills
  • Proficiency in Microsoft Office applications and video platforms
What We Offer

We offer a competitive salary of $55,000 per year, a dynamic work environment, and opportunities for growth and development.

As a member of our team, you will have the chance to make a meaningful impact on the lives of our residents and contribute to the success of our community.



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