Guest Experience Manager

2 weeks ago


Annapolis, Maryland, United States lululemon athletica Full time
Lead the Guest Experience at lululemon athletica

As a Guest Experience Lead at lululemon athletica, you will be responsible for ensuring all guests receive a quality in-store experience. This includes assessing the level of guest connection and technical product education, as well as conducting preparation activities to ensure in-store readiness for guests.

Key Responsibilities:
  • Move dynamically and lead from the floor as the Supervisor on Duty to assess and fulfill the needs of the business, team, and guests.
  • Be responsible for ensuring all guests receive a quality in-store experience.
  • Continuously assess the level of guest connection and technical product education.
  • Conduct preparation activities to ensure in-store readiness for guests and ensure the operational excellence of the store is maintained throughout shift.

lululemon athletica is committed to providing a unique and personalized shopping experience for our guests. As a Guest Experience Lead, you will play a critical role in achieving this goal.



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