After-Hours Support Specialist

3 days ago


Louisville, Kentucky, United States HCAOA Full time
Home Care Opportunity

We are seeking an experienced After-Hours Support Specialist to join our team. As an After-Hours Support Specialist, you will provide critical support to clients and their families outside of regular business hours.

Key Responsibilities
  1. Respond promptly to client calls, addressing their needs and concerns.
  2. Work collaboratively with caregivers and other stakeholders to ensure seamless support to clients.
  3. Provide exceptional customer service, resolving issues efficiently and effectively.
Requirements
  • Bachelor's degree in a related field or equivalent experience.
  • Excellent communication, problem-solving, and conflict resolution skills.
  • Able to pass a background check and TB test.
  • Must be available to work evenings, weekends, and holidays.
What We Offer

We offer a competitive salary of $10,000 - $15,000 per year, depending on experience and qualifications, along with a supportive team environment, paid orientation and training, time-and-a-half pay for overtime and holidays, flexible schedules, and employee recognition programs.



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