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Leasing Consultant at Central Place
2 months ago
About JBG SMITH
JBG SMITH is a dynamic real estate company that owns, operates, invests in, and develops a diverse portfolio of high-growth mixed-use properties in and around Washington, DC.
We pride ourselves in creating inspiring and engaging places that have a positive impact in every community we touch.
Job Summary
We are seeking a highly motivated and customer-focused Leasing Consultant to join our team at Central Place.
As a Leasing Consultant, you will work in a fast-paced, sales-oriented environment helping prospective residents find the perfect apartment to call home.
You will be responsible for developing in-depth knowledge of the community to recommend the right apartment or the best retailer in the neighborhood.
Key Responsibilities
- Conduct thoughtful and personalized tours to prospective residents to locate the apartment that best meets their needs, which ultimately results in new leases.
- Coordinate with residents and the team to ensure a smooth move-in experience.
- Participate in community activities and social events to build resident relationships.
- Leverage resident relationships and creativity to quickly respond to resident requests to drive resident satisfaction.
- Work a flexible schedule to include weekends.
Requirements
- Experience in customer service-related fields such as hospitality, retail, or restaurants, and the highest standards of integrity, creativity, and teamwork.
- Outstanding sales skills and a desire for continual learning and professional development.
- Strong aptitude for computer systems and software.
- Passion for providing exceptional customer experiences and embodying our core customer service elements:
- CARING – Demonstrated passion for caring about customers and co-workers.
- PROFESSIONALISM – Professional presentation and written communication skills.
- EMPOWERMENT – Proactive approach with a proven ability to take ownership of customer concerns.
- LEADERSHIP – Dependability as a team member who inspires others to achieve excellence.
- INCLUSION – Commitment to inclusion and treating everyone with kindness, dignity, and respect.
What We Offer
In addition to providing employees with a great place to work, we offer a 20% housing discount at select JBG SMITH communities.
JBG SMITH is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer; making decisions without discrimination on the basis of race, color, religion, sex, ancestry, national origin, age, military or veteran status, mental or physical disability, sexual orientation, gender identity, genetic information, citizenship, or any other protected class, in accordance with applicable law.