Data-Driven CRM System Specialist

6 days ago


Livonia, Michigan, United States ALTA Equipment Group Full time

About the Role:


Alta Equipment Group seeks a CRM System Specialist to join our Marketing Department. As a key member of the team, you will be responsible for managing and analyzing large datasets, ensuring data accuracy, and presenting insights to key decision-makers.



Key Responsibilities:



  • Manage day-to-day administration and support tasks within the CRM system.
  • Handle support tickets through the CRM Helpdesk ticketing system.
  • Perform basic system configurations, including adding fields, creating views, and managing system processes.
  • Conduct CRM onboarding and regular training sessions for new and existing users.
  • Maintain data accuracy within the CRM system and provide support to teams like sales, marketing, and customer service.


About Alta Equipment Group:


Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect, and One Team.



At Alta, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a "Top Work Place USA", our employees across North America are committed to excellence. It's the Alta way.



What We Look For:


We are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. A great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence is key. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one's profession through additional training and learning.



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