Patient Service Representative

2 weeks ago


Fitchburg, Massachusetts, United States Bon Secours Mercy Health Full time

At Bon Secours Mercy Health, we are dedicated to delivering exceptional patient care and improving health outcomes. As a Patient Service Representative, you will play a vital role in ensuring seamless patient interactions and experiences. Your primary responsibilities will include receiving and processing patient referrals, verifying demographics, and updating medical records accurately and efficiently. You will also be responsible for scheduling appointments, transcribing orders, and explaining financial options to patients. Additionally, you will provide strong communication and customer service skills, troubleshoot and resolve problems promptly, and maintain patient flow. If you are a detail-oriented and organized individual with excellent communication skills, we encourage you to apply for this role.



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