Health Unit Coordinator
2 weeks ago
Hospitality Health ER is a freestanding ER in Longview, TX that provides exceptional care to all patients with a personal touch. We pride ourselves on delivering first-class service and a strong team environment where our staff work together to provide the best possible care.
Job SummaryWe are seeking a Health Unit Coordinator to join our team at Hospitality Health ER. The Health Unit Coordinator will be responsible for providing proficient and competent care to patients, while maintaining their sense of comfort and dignity.
Responsibilities- Creating and maintaining a patient-centered focus by engaging in a positive working relationship with all patients, visitors, and staff of the facility.
- Exhibiting caring, service-oriented behaviors toward all people encountered in the facility and the ability to defuse emotionally charged situations.
- Assisting with the flow of the unit by checking the status of orders and ensuring chart placements are correct; building charts after registration provides necessary paperwork; flagging charges per provider orders and preparing for triage; organizing charts prior to discharge.
- Scheduling MRIs for outpatients.
- Assisting in sending labs and lab requisition forms; assisting with lab reports and specimens to and from various areas.
- Preparing patients for CT scans by verifying radiation counts from PACS and communicating with Radiology either by walkie or delivering the order.
- Coordinating with Radiologists and Patient Facilitators as applicable.
- Logging patient orders and time sent to radiology in the logbook, including delays, organizing new radiology orders, and copying radiology orders for department retention requirements.
- Overseeing all critical patient transfers to another facility for higher-level care and preparing memo of transfer documentation (MOT).
- Preparing radiology and lab pre-orders and orders; documenting final radiology reports and ensuring that reports are in correct charts and correct ordering physician has final report.
- Notifying EVS of patient discharge so they can prepare the room.
- Answering phones in the RN department.
- Assisting nursing staff with patient transcription data with the overall objective for documentation legibility and thoroughness.
- Showing initiative and self-direction in providing physician support as needed, assisting in carrying out orders by provider accurately and efficiently.
- Experience in health-related fields.
- Knowledge of medical terminology.
- Successful completion of clinical orientation with proven capabilities in skill, knowledge base, and vision of Hospitality Health Emergency Room.
- Able to work 12-hour shifts and have the availability to work a matrix schedule, including nights and weekends.
- To take initiative, doesn't need to be asked to perform tasks.
- Maintain skill level by continuing education, collaborative training with co-workers and physicians, and annual checkoffs.
- High school diploma or GED.
- Ability to read, speak, and write the English language.
- Night shift differential.
- 401K with company match.
- Additional benefits for full-time employees.
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