Director of Rooms Operations

4 weeks ago


San Francisco, California, United States HEI Hotels and Resorts Full time

About Us

The Jay, Autograph Collection is a luxury hotel in the heart of San Francisco's Embarcadero and Jackson Square neighborhoods. We are a vibrant and modern hotel that celebrates the city's rich history and culture.

As a Director of Rooms, you will be responsible for managing all aspects of the Rooms Division, including Front Office, Guest Services, Housekeeping, and Laundry. Your goal will be to achieve guest satisfaction, operating, and financial goals of the Owner and Corp team.

Responsibilities

  • Supervise Rooms Department Managers on daily, weekly, monthly, and annual action plans related to property strategic plan.
  • Communicate with staff to provide clear direction and help realize and contribute to Rooms Standard Operating Procedures and Policies.
  • Develop and execute Room's division budget and revenue controls.
  • Utilize labor management tools to schedule and control labor costs.
  • As a member of the Executive Committee, contribute to creating and executing the financial objectives of the hotel.

Qualifications

  • Minimum 3 years of Hotel management experience required, preferably in all room divisions.
  • Union Experience Required.
  • PMS System training required; Lightspeed & GXP training highly preferred; Opera training optional.
  • Four-year college degree preferred.

Benefits

  • Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield.
  • Vision insurance programs through EyeMed.
  • Vacation, Sick, and Holiday programs.
  • Pet insurance through the ASPCA.
  • Supplemental, Spousal, and Child Life insurance.
  • Short and Long-Term Disability plans.
  • 401(k) Savings Plan with matching funds.
  • Discounts through our 'YouDecide' and Hotel Room Discount programs.

Work Today, Get Paid Today

We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.



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