Senior Support Coordinator

3 days ago


Dallas, Texas, United States Contact Government Services, LLC Full time
Job Title: Senior Support Coordinator

We are seeking an experienced Senior Support Coordinator to join our team at Contact Government Services, LLC. This role involves providing high-level administrative support to senior management and ensuring seamless execution of tasks.

About the Role:

  • This position plays a vital role in the day-to-day operations of our client and will work closely with high-level staff to complete assignments with little oversight.
  • The ideal candidate must have excellent communication and interpersonal skills, as well as the ability to prioritize tasks effectively.

Key Responsibilities:

  • Scheduling and coordinating senior management calls/meetings
  • Setting up and initiating hybrid meetings
  • Coordinating with IT to resolve equipment technical issues
  • Make travel arrangements using the E2 application (training provided)
  • Reconciling travel expenses for Senior Management using the E2 application
  • Being available to make travel adjustments in the E2 application as needed after travel has commenced
  • Answering and directing incoming calls to appropriate parties
  • Coordinating site events with dignitaries as needed
  • Coordinating scheduling with inside/outside parties
  • Directing correspondence to appropriate parties
  • Organizing workload, processes, physical objects, and spaces as needed
  • Scheduling appointments
  • Communicating on behalf of Senior Management as needed

Requirements:

  • At least four years of progressively more responsible supervisory and management experience, including proven capabilities and communication skills to successfully interact with clients or attorneys
  • Experience interacting with the public via phone or the front desk
  • Experience ordering and maintaining documents
  • Exceptional phone etiquette
  • Experience operating a multiline phone system
  • Experience reviewing written text for typographical consistency, grammar, and spelling
  • Experience or skill managing day-to-day operations of a high-level office
  • Experience in office organization or non-specialized business operations
  • Experience with MS Office Suite - PowerPoint, Word, Excel, and Outlook
  • Experience supervising and directing other office support staff as needed
  • Ability to learn new applications
  • Must be a self-starter, quick learner, resourceful, and take initiative
  • Exceptional oral and written communication skills are required
  • Undergraduate degree required
  • Ideally, you will also have: Law degree, advanced technical certification, or other pertinent graduate degree preferred

Salary: $65,000 - $80,000 per annum based on location and experience



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