Medical Intake Coordinator

5 days ago


Morgantown, West Virginia, United States WVU Medicine Full time

**Job Summary**

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We are seeking a skilled and detail-oriented Medical Intake Coordinator to join our team at WVU Medicine. As a key member of our patient services department, you will play a critical role in ensuring seamless patient experiences.

In this role, you will be responsible for registering patients, verifying medical records, and processing orders. Your strong communication skills and ability to work effectively with various stakeholders will make you an asset to our team.

The ideal candidate will have a high school diploma or equivalent, with one year of experience in customer service. Preference will be given to candidates with experience in home medical equipment and insurance coverage, as well as ICD-10 and CPT-4 coding.

Responsibilities:

  • Register patients accurately and efficiently
  • Verify medical records and process orders in a timely manner
  • Communicate effectively with patients, physicians, and other healthcare professionals
  • Maintain accurate and detailed documentation of patient interactions
  • Collaborate with the Insurance Verification Specialist to ensure smooth authorization processes

Requirements:

  • High school diploma or equivalent
  • One year of experience in customer service
  • Ability to use computer software, fax machines, and other office equipment
  • Strong communication and interpersonal skills
  • Detail-oriented and organized with excellent time management skills

Working Environment:

This is a non-exempt position, working 40 hours per week in a typical office environment. The physical demands of this role include sedentary to light physical activity (10-20lbs), frequent sitting, and visual abilities to match or detect differences between colors.

At WVU Medicine, we value diversity and strive to create an inclusive workplace culture. We offer competitive salaries, benefits, and opportunities for growth and development. The estimated salary range for this position is $45,000 - $55,000 annually, depending on qualifications and experience.



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