Customer Service Ambassador
4 weeks ago
Compunnel is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Client Support Service team, you will be responsible for handling incoming phone calls regarding various service inquiries on clients' accounts.
Key Responsibilities:
- Respond to client inquiries with a high degree of accuracy and efficiency.
- Meet key department performance metrics while providing exceptional customer service.
- Provide functional support for clients' Cash Management products and services, as well as their online and mobile banking platforms.
- Assist with general account or financial related inquiries.
Requirements:
- College degree or equivalent experience.
- Previous contact centre experience is an asset.
- Ability to work in a fast-paced, team-oriented environment.
- Aptitude to multi-task and adjust quickly to change in a busy financial service centre.
About Compunnel:
Compunnel is a leading provider of innovative solutions in the financial services industry. We are committed to delivering exceptional service and supporting our clients' success.
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