Customer Service Ambassador

4 weeks ago


South Jordan, Utah, United States Compunnel Full time
Job Description

Compunnel is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Client Support Service team, you will be responsible for handling incoming phone calls regarding various service inquiries on clients' accounts.

Key Responsibilities:

  • Respond to client inquiries with a high degree of accuracy and efficiency.
  • Meet key department performance metrics while providing exceptional customer service.
  • Provide functional support for clients' Cash Management products and services, as well as their online and mobile banking platforms.
  • Assist with general account or financial related inquiries.

Requirements:

  • College degree or equivalent experience.
  • Previous contact centre experience is an asset.
  • Ability to work in a fast-paced, team-oriented environment.
  • Aptitude to multi-task and adjust quickly to change in a busy financial service centre.

About Compunnel:

Compunnel is a leading provider of innovative solutions in the financial services industry. We are committed to delivering exceptional service and supporting our clients' success.



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