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Maintenance Manager

2 months ago


Roxbury, Connecticut, United States Colwen Hotels Full time

Job Summary:

Colwen Hotels is seeking a skilled and experienced Maintenance Manager to lead the maintenance team at our Residence Inn Boston Downtown/South End property. As a key member of our hotel's operations team, you will be responsible for ensuring the hotel's facilities are well-maintained, safe, and functional for our guests and associates.

Key Responsibilities:

  • Manage day-to-day operations of the Engineering department to ensure associates adhere to Colwen Hotels and brand standards.
  • Recruit, interview, and hire associates for the Engineering department.
  • Develop specific departmental goals and objectives to prioritize, organize, and get work done.
  • Drive ongoing associate engagement and recognition initiatives.
  • Establish and maintain open collaborative relationships with direct reports, team members, and ensure everyone is treated with dignity and respect.
  • Manage the ordering and inventory of Engineering department supplies and uniforms.
  • Supervise staffing levels to ensure that guest services, operational needs, and financial objectives are met.
  • Supervise and schedule maintenance staff; monitor associate performance; provide coaching, mentoring, and developmental plans to improve associates' capabilities and performance.
  • Troubleshoot and repair malfunctions in electrical/mechanical systems (e.g., HVAC, plumbing) and other hotel equipment as needed.
  • Follow OSHA Guidelines to ensure a safe working environment.
  • Manage the ongoing room preventative maintenance program.
  • Review maintenance problems, complaints, and work orders to prioritize and schedule work.
  • Conduct routine property inspections to identify potential and current needs.
  • Estimate department expenditures for budget purposes, assist with capital budget process, solicit contractor bids, and evaluate proposals.
  • Ensure signed vendor agreements and Certificates of Insurance (COI) are in place prior to commencement of work.
  • Coordinate with local health, safety, fire, and building inspectors to ensure compliance with applicable codes and regulations.
  • Service hotel pool, including adjusting chemical levels and cleaning filters.
  • Maintain building exterior not serviced by contractor (e.g., snow removal, lawn care, painting).
  • Perform other duties as assigned.

Requirements:

  • 2 years of previous hotel engineering or management experience required.
  • Strong leader of people.
  • Excellent written and verbal communication skills.
  • Working knowledge of kitchen equipment/refrigeration preferred.
  • Working knowledge of fire protection and life safety systems.
  • Reliable with the ability to multi-task and work under pressure.
  • Strong analytical and problem-solving skills.
  • Familiar with common computer software programs (e.g., Microsoft Office).
  • Must be willing to work rotational work schedule, including weekends and holidays.

Benefits and Perks:

  • Medical Insurance with Company-Funded HRA.
  • Dental Insurance.
  • Vision Insurance.
  • Flexible Spending Accounts.
  • Wide-Array of Supplemental Insurance Offerings.
  • Paid Time Off Programs.
  • Employee Assistance Program.
  • 401K Plan - Traditional & Roth Options with Employer Match.
  • Hotel Discount Travel Program for Associates & Family.
  • Exclusive Associate Discounts - Travel, Entertainment, & Retail.
  • Training and Development Programs.
  • Career Advancement Opportunities.

Colwen Hotels is an equal opportunity employer. EOE M/F/D/V