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Maintenance Manager
2 months ago
Job Summary:
Colwen Hotels is seeking a skilled and experienced Maintenance Manager to lead the maintenance team at our Residence Inn Boston Downtown/South End property. As a key member of our hotel's operations team, you will be responsible for ensuring the hotel's facilities are well-maintained, safe, and functional for our guests and associates.
Key Responsibilities:
- Manage day-to-day operations of the Engineering department to ensure associates adhere to Colwen Hotels and brand standards.
- Recruit, interview, and hire associates for the Engineering department.
- Develop specific departmental goals and objectives to prioritize, organize, and get work done.
- Drive ongoing associate engagement and recognition initiatives.
- Establish and maintain open collaborative relationships with direct reports, team members, and ensure everyone is treated with dignity and respect.
- Manage the ordering and inventory of Engineering department supplies and uniforms.
- Supervise staffing levels to ensure that guest services, operational needs, and financial objectives are met.
- Supervise and schedule maintenance staff; monitor associate performance; provide coaching, mentoring, and developmental plans to improve associates' capabilities and performance.
- Troubleshoot and repair malfunctions in electrical/mechanical systems (e.g., HVAC, plumbing) and other hotel equipment as needed.
- Follow OSHA Guidelines to ensure a safe working environment.
- Manage the ongoing room preventative maintenance program.
- Review maintenance problems, complaints, and work orders to prioritize and schedule work.
- Conduct routine property inspections to identify potential and current needs.
- Estimate department expenditures for budget purposes, assist with capital budget process, solicit contractor bids, and evaluate proposals.
- Ensure signed vendor agreements and Certificates of Insurance (COI) are in place prior to commencement of work.
- Coordinate with local health, safety, fire, and building inspectors to ensure compliance with applicable codes and regulations.
- Service hotel pool, including adjusting chemical levels and cleaning filters.
- Maintain building exterior not serviced by contractor (e.g., snow removal, lawn care, painting).
- Perform other duties as assigned.
Requirements:
- 2 years of previous hotel engineering or management experience required.
- Strong leader of people.
- Excellent written and verbal communication skills.
- Working knowledge of kitchen equipment/refrigeration preferred.
- Working knowledge of fire protection and life safety systems.
- Reliable with the ability to multi-task and work under pressure.
- Strong analytical and problem-solving skills.
- Familiar with common computer software programs (e.g., Microsoft Office).
- Must be willing to work rotational work schedule, including weekends and holidays.
Benefits and Perks:
- Medical Insurance with Company-Funded HRA.
- Dental Insurance.
- Vision Insurance.
- Flexible Spending Accounts.
- Wide-Array of Supplemental Insurance Offerings.
- Paid Time Off Programs.
- Employee Assistance Program.
- 401K Plan - Traditional & Roth Options with Employer Match.
- Hotel Discount Travel Program for Associates & Family.
- Exclusive Associate Discounts - Travel, Entertainment, & Retail.
- Training and Development Programs.
- Career Advancement Opportunities.
Colwen Hotels is an equal opportunity employer. EOE M/F/D/V