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Hospitality Service Associate

2 months ago

Groton, Connecticut, United States Hersha Hospitality Management Full time

Job Summary:

Hersha Hospitality Management is seeking a skilled Room Service Server to join our team. As a key member of our hospitality staff, you will be responsible for delivering exceptional service to our guests by setting up, delivering, and retrieving food and beverage orders to/from guest rooms and hospitality suites in accordance with established guest service and sustainability standards.

Key Responsibilities:

  • Deliver food and beverage orders to guest rooms and hospitality suites in a timely and efficient manner.
  • Set up and retrieve food and beverage orders from guest rooms and hospitality suites.
  • Provide exceptional guest service by responding to guest requests and resolving any issues in a professional and courteous manner.
  • Work collaboratively with other hospitality staff members to ensure seamless service delivery.
  • Maintain a clean and organized workspace, adhering to health and safety standards.

Career Path:

This role offers opportunities for career advancement to Room Service Supervisor and Room Service Manager positions, providing a clear path for professional growth and development.