Marina Service Associate

4 weeks ago


Groton, Connecticut, United States TPG Hotels Resorts and Marinas Full time
Job Summary:

TPG Hotels, Resorts & Marina is seeking a highly motivated and customer-focused Marina Service Associate to join our team. As a Marina Service Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a positive experience for all visitors to our marina.

Key Responsibilities:

Assist boats docking and undocking
Sell gas and diesel fuel at a high-volume fuel dock
Accurately process credit card and cash payments
Secure water and electrical supply to boats as required
Check dock lines and utility supplies as necessary during changing weather conditions
Properly check transients in and out using the marina's reservation software
Provide customer service, such as helping to load and unload supplies, delivering ice, and other small tasks to enhance customer experience
Maintain cleanliness of the marina, including emptying trash cans, cleaning interior spaces and marina equipment ensuring the marina looks its best
Assist as required in general Marina maintenance and repairs
Professionally answer the telephone and VHF radio
Know and understand the emergency procedures
Assist as assigned in hurricane or storm preparation
Knowledge of marina rates
Knowledge of Marina regulations and enforcement procedures

Work Schedule:

Hours are to be scheduled by Dockmaster, depending upon season. Normally works weekends and holidays, on call for all emergencies and storms.

Benefits:

Full benefits package included for full-time employees

  • Health, Dental and Vision Insurances
  • Disability Insurances
  • Supplemental Life Insurances
  • Identity Theft Protection
  • Flexible Spending Accounts
  • 401(k) Retirement Plan
  • Paid Time Off, Vacation and Holidays
  • AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio
  • and MUCH MORE

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