Customer Service Representative and Lead Teller
3 weeks ago
Job Summary: We are seeking a highly skilled and experienced Banking Professional to fill the role of Lead Teller and Customer Service Representative at The Bank N.A.
Key Responsibilities:
- Greet customers and assess their needs with a friendly demeanor and positive attitude.
- Process customer transactions with courtesy, accuracy, and professionalism.
- Assist customers with deposit-related issues, including opening accounts, handling debit cards, and online banking needs.
- Oversee the teller line and fill in when needed, maintaining and balancing personal teller cash drawers as required.
- Count and roll coins for customers as needed, and perform other job duties and projects as assigned.
Requirements:
- High School Diploma or GED equivalent.
- At least 6 months of bank customer service experience and/or 1 year of bank teller experience.
- Excellent communication skills to ensure the customer's needs are met.
- Friendly demeanor with positive attitude and clean, neat appearance.
- Good computer input skills.
- An intermediate understanding and skill level of computer operations such as Word & Excel.
- Ability to multi-task and pay strong attention to detail.
Work Hours/Requirements: Must be available between the hours of 8:00 a.m. Monday to Friday (40 hours per week), with hours subject to vary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer: The Bank N.A is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.
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