Appliance Repair Specialist

5 days ago

Milwaukee, Wisconsin, United States CSC ServiceWorks Full time
About the Role

CSC ServiceWorks is seeking a skilled Appliance Service Technician to join our team. As a key member of our service team, you will be responsible for providing mechanical repairs to washers and dryers at customer and client locations within your assigned region.

Key Responsibilities
  • Service and Repair: Perform diagnosis, troubleshooting, and repair of appliances such as washing machines, dryers, and air-vending machines, ensuring all repairs are carried out efficiently and in accordance with manufacturer guidelines and safety standards.
  • Maintenance: Conduct routine maintenance and preventative services on appliances to ensure optimal performance and extend their lifespan, including cleaning, lubricating, replacing worn-out parts, and adjusting settings as necessary.
  • Customer Service: Interact with customers in a professional and friendly manner, addressing their concerns and providing accurate information regarding the repair or maintenance process, and offer advice and recommendations on appliance usage, care, and maintenance to prevent future issues.
  • Documentation: Maintain detailed records of service calls, repairs performed, parts used, and any other relevant information, and prepare service reports and update the internal database with accurate and up-to-date information.
  • Parts and Inventory Management: Monitor and manage inventory levels of spare parts and tools, and order necessary parts and equipment to ensure the availability of required resources for efficient repairs and maintenance.
  • Safety Compliance: Adhere to all safety protocols and guidelines while working with electrical systems and appliances, ensuring personal safety and the safety of customers' property during service calls.
What We Offer
  • Competitive Salary: $22.00 per hour
  • Benefits Package: 75% employer contribution to medical, dental, and vision insurance, health savings account with employer contribution, year-round work and paid training, company-paid life, short-term, and long-term disability insurance, 401(k) with generous company match, paid time off (PTO) and holiday pay, flexible spending and health savings account, employee discounts, education reimbursement program, and paid employee referral program.
Requirements
  • Valid Driver's License: Required
  • Ability to Pass Pre-Employment Screening: Required
  • Previous Experience in Appliance Repair or a Related Field: Preferred
  • Good Interpersonal and Communication Skills: Required
  • Ability to Work Independently and Manage Time Efficiently: Required
  • Physical Stamina and Dexterity: Required to handle and maneuver heavy appliances
  • Basic Computer Skills: Required for documentation and communication purposes
About CSC ServiceWorks

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

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