Indoor Air Quality Specialist

19 hours ago


Peoria, Arizona, United States Green Home Solutions of Phoenix Full time

At Green Home Solutions of Phoenix, we are seeking a highly skilled Indoor Air Quality Specialist to join our team. As an Indoor Air Quality Specialist, you will be responsible for ensuring the highest level of customer satisfaction by providing exceptional service and support.

Salary: $60,000 - $80,000 per year, based on experience.

Job Description:

Company Overview

We are a leading provider of indoor air quality solutions, dedicated to helping our customers create healthy and sustainable living spaces. Our team is passionate about delivering exceptional results and building long-lasting relationships with our clients.

Responsibilities
  • Provide customer service and support visits to ensure maximum efficiency.
  • Manage all testing, remediation, and services to ensure proper processes.
  • Effectively use our POS/CRM system to complete jobs properly and coordinate with the team and customers.
  • Collaborate with team members and share information across the organization to build positive relationships with clients and coworkers.
  • Satisfy customer needs by making appropriate recommendations and briefings using accurate procedures and protocols.
  • Maintain customer satisfaction by using creativity and ingenuity to investigate problems, identify resolutions, suggest enhanced add-on services, and recommend improvements.
  • Service existing accounts by analyzing work orders, planning a daily travel schedule, reviewing concerns, conducting tests, and resolving problems.
Lead Responsibilities
  • Responsible for leading, directing, and supervising the activities on job sites.
  • Responsible for overall shift operation and scheduling of service technicians.
  • Responsible for inventory and stocking of company vehicles.
  • Ensures proper use of PPE and fosters a safety culture and company values.
  • Communicates new procedures and process changes to service technicians.
  • Daily communication with leadership team.
Qualifications & Skills
  • Technical degree or certification, or willingness to become certified in GHS offered courses.
  • Possess and maintain a valid state driver's license.
  • Awareness of health and safety issues.
  • Ability to adapt to work schedules and flexible shifts.
  • Excellent customer service, communication, and self-management skills.
  • You want the opportunity to grow with a team that cares for our customers and our success.
Benefits
  • Paid training in Green Home Solutions protocols.
  • Certified Residential Indoor Environmentalist by (CRIE) ACAC.
  • 90-day sign-on bonus.
Others
  • Physically able to perform heavy lifting on a regular basis up to 50 pounds.
  • Physically able to work in small spaces.
  • Physically able to perform stretching, bending, sitting, stooping, reaching, grasping, and climbing.
  • Wear a respirator along with other Personal Protective Gear.


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