Customer Service Representative

7 days ago


Rocklin, California, United States Justin Costello - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm Agency, you will play a vital role in delivering exceptional client experiences and driving business growth.

Key Responsibilities
  • Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
  • Utilize a customer-centric approach to educate clients about insurance options and provide personalized solutions.
  • Collaborate with other agency team members to ensure seamless communication and efficient issue resolution.
  • Proactively identify opportunities to promote business growth and development.
Requirements
  • Dedicated to delivering exceptional customer service and building strong relationships.
  • Excellent communication and interpersonal skills to effectively interact with clients and colleagues.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Willingness to obtain necessary licenses and certifications.
Benefits
  • Competitive hourly pay plus commission/bonus structure.
  • Opportunities for career advancement and professional growth within our agency.
  • Paid time off and vacation days.
  • Valuable experience in a dynamic and customer-focused environment.


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