Customer Service Representative

2 weeks ago


Rocklin, California, United States Scott Yuill - State Farm Agent Full time
Customer Relations Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will play a vital role in building and maintaining strong relationships with our clients, providing exceptional service, and driving business growth.

Responsibilities:
  • Forge lasting relationships with customers and proactively follow up to ensure continued satisfaction.
  • Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
Requirements:
  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.
What We Offer:
  • Competitive salary and commission/bonus structure.
  • 401k / FSA benefits.
  • Health benefits.
  • Life insurance.
  • Generous paid time off (vacation and personal/sick days).
  • Flexible hours.
  • Professional development opportunities.
  • Abundant opportunities for career advancement within our agency.
  • License reimbursement.
  • Signing bonus.

We are an established, growth-oriented agency with a team of highly motivated individuals. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Scott Yuill - State Farm Agent may be the right fit for you. Apply now and let us put you on the path to success.



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