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Night Auditor

6 months ago

Chico, United States DoubleTree by Hilton Chico Full time
Description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience You will also be able to take advantage of employee discounts on Hilton reservations worldwide. We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today

Responsibilities

•Perform additional bookkeeping, administrative, and accounting procedures as required
•Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
•Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
•Provide exceptional service to all hotel guests during their stay
•Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

Qualifications

•Must be computer proficient; experience with accounting or reservation software is a bonus
•Requires a flexible schedule that allows for overnight shift hours
•Great communications. and excellent customer service skills are required
•Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
•High school diploma or equivalent required; some college preferred