Customer Service Associate
2 weeks ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Innova Solutions.
Job Summary:
As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries and resolve issues via phone, email, and chat
- Provide product and service information to customers
- Escalate complex issues to senior team members as needed
- Meet or exceed customer satisfaction targets
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- High school diploma or equivalent required
What We Offer:
At Innova Solutions, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
Location:
Westborough, MA
Duration:
3 Months (Contract to Hire)
Position Type:
Full-time (Contract)
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