Customer Service Representative

9 hours ago

Westminster, Colorado, United States Lowe's Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and safe store environment.

Key Responsibilities
  • Provide top-notch customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and returns.
  • Maintain a clean and organized store environment, adhering to safety and security protocols.
  • Assist customers with product information, answering questions and making recommendations.
  • Work collaboratively with colleagues to achieve sales goals and maintain a positive store atmosphere.
Requirements
  • Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • Less than 1 year of experience using common retail technology, such as smart phones and tablets.
  • 1 to 2 years of retail experience as a cashier.
  • Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodation.
Preferred Qualifications
  • High school diploma or equivalent.
  • 1 to 2 years of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits.
  • 1 to 2 years of experience as a head cashier.
  • 1 to 2 years of experience working in any department at a Lowe's retail store.
  • 1 to 2 years of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees.
What We Offer

Lowe's is an equal opportunity employer and offers a competitive salary, benefits package, and opportunities for career growth and development.

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