Retail Operations Manager

4 days ago


Sartell, Minnesota, United States Walmart Full time
Job Summary

As a Store Leadership Coach at Walmart, you will play a vital role in shaping the future of retail by leading and developing teams effectively. You will be responsible for teaching, training, and actively listening to associates, touring stores, and providing feedback to ensure exceptional customer service standards are met.

Key Responsibilities
  • Lead and develop teams by teaching, training, and actively listening to associates
  • Tour stores and provide feedback to ensure exceptional customer service standards
  • Communicate and collaborate with all levels of associates regarding store operations, technology, business initiatives, merchandising, and company direction
  • Introduce and lead company change efforts, providing clear expectations and guidance to implement business solutions
  • Communicate business objectives to teams effectively
  • Model and demonstrate exceptional customer service standards to store associates
  • Manage and support customer service initiatives, ensuring customer needs, complaints, and issues are successfully resolved
  • Drive the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing and assisting in budgeting, forecasting, and controlling expenses
  • Provide supervision and development opportunities for hourly associates by hiring, training, and mentoring, assigning duties, setting clear expectations, and providing associate recognition
  • Coordinate, complete, and oversee job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs
Requirements

To be successful in this role, you will need:

  • 2 years' of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong communication and leadership skills
  • Ability to work effectively with all levels of associates and stakeholders
What We Offer

As a Walmart associate, you will receive:

  • Competitive pay
  • Performance-based bonus awards
  • Health benefits, including medical, vision, and dental coverage
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
  • Live Better U education benefit program for full-time and part-time associates
Additional Compensation

Additional compensation may include:

  • Regional Pay Zone (RPZ) based on location
  • Sales Volume Category (SVC) based on facility sales volume
  • Complex Structure based on external factors that create challenges


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