Lean Automation Director

2 days ago


New York, New York, United States Lovullo Full time
Position Summary:

The Lean Automation Manager is responsible for delivering effective and efficient service delivery in support of the business. In this role, reporting to the SVP, Head of Business Shared Services, she/he will plan, direct, and work with leadership to align Lean Six Sigma and automation projects with the organizational goals and objectives.

Key Responsibilities:
  • Lead the effort to educate and create a culture in the organization that leverages Lean Six Sigma and Automation.
  • In concert with RS CIO/COO identify the robotics and AI tools that will be available for the business to use.
  • Standardize and facilitate the development and review of business cases for all Lean and automation projects.
  • Provide strategic day-to-day direction.
  • Develop and execute training and communication plans.
  • Organize training programs for colleagues in basic terminology and approach to run successful process improvement and automation sessions.
  • As processes are standardized, work with business, operations, and CIO organization to embed robotics and AI to appropriate processes to optimize outcomes.
  • Develop an approach to capture and store relevant data to drive fact-based process improvement efforts.
Requirements:
  • Bachelor's degree with a minimum of 15 years of experience in a leadership role within Lean and Automation efficiency space.
  • Experience developing vision, establishing direction, and building commitment across the enterprise.
  • Proven ability to attract and retain talent as well as motivate in a team-oriented, collaborative environment.
  • Demonstrated ability to effectively communicate interpersonally with individuals and groups as well as strong client and stakeholder management skills.
  • Strong project management skills.
  • Background in leading effective change management.
  • Decisive and persuasive with a bias for action.
  • Proven self-starter, critical thinker, and strong communicator.
  • Consensus builder with a servant vs. autocratic leadership style.
  • High EQ that builds loyalty with all constituents.
  • Strong written and oral communication skills.
  • Team-oriented and ability to effectively handle opposing views.
  • Strong conceptual skills.
  • Ability to 'stand up and be counted' with strength to push back.
About Ryan Specialty:

Ryan Specialty is an Equal Opportunity Employer. We are committed to building, growing, and sustaining a diverse workforce that is reflective of society throughout the entirety of the organization and throughout the insurance industry. We aspire to cultivate a company that is both inclusive and equitable, where every employee is recognized and assessed based on their performance and contributions. We strive to harness our differences and commonalities to better serve our clients, trading partners, workforce, and communities.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation.



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