Automotive Operations Manager

6 days ago


Sunnyvale, California, United States Stress Free Auto Care Full time
Job Overview

Stress-Free Auto Care is a modern, tech-enabled auto repair shop that prioritizes exceptional service, honesty, and convenience. We're seeking a highly motivated and experienced Automotive General Manager to lead our team and drive business growth.

Key Responsibilities
  • Oversee daily operations, including scheduling, workflow management, and quality control.
  • Ensure efficient use of resources and high standards of service delivery.
  • Implement and enforce safety protocols and industry regulations.
  • Foster a positive work environment by providing ongoing coaching opportunities.
  • Uphold a customer-centric approach by ensuring prompt and courteous service.
  • Experience addressing customer concerns and complaints through effective communication.
  • Maintain strong relationships with customers to enhance loyalty and satisfaction.
  • Stay updated with industry trends, technological advancements, and market developments.
  • Maintain accurate records of operations, financial transactions, and employee activities.
  • Prepare regular reports for management regarding shop performance and key metrics.
  • Ensure compliance with all legal and regulatory requirements.
Requirements
  • Proven experience as a General Manager or similar role in an auto mechanic shop.
  • Efficient in digital visual inspections and procedures.
  • Experience with Autoflow or similar platform, preferred but not required.
  • Strong leadership and managerial skills with the ability to motivate a team.
  • Solid understanding of automotive systems, repair techniques, and industry standards.
  • Solid understanding of financial management and budgeting.
  • Ability to multitask, prioritize, and manage time effectively.
  • Degree in Business Administration, Automotive Technology, or similar technical college.
Benefits
  • Total Compensation Target $150,000+/yr.
  • Base Pay Up to $110,000/yr.
  • Bonus Pay Up to $40K/yr.
  • Up to 6% Gross Profit Sharing Opportunity.
  • PTO/Sick & (6) Annual Paid Holidays.
  • Medical, Dental & Vision Insurance.
  • 401(k) Matching.
  • Paid Skills Enhancement Training.
  • Employee Discount - Service & Parts.
  • Equipment/Toolbox Relocation Assistance.
  • Employee Referral Program.


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