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Hearing Care Specialist
2 months ago
CQ Partners is on the lookout for a dedicated Audiologist to enhance our team. The successful candidate will play a crucial role in assisting individuals facing hearing challenges, disabilities, and other related concerns. This position involves working with a diverse patient demographic, including veterans and adults, to provide comprehensive care.
Key Responsibilities:
- Develop and maintain strong, long-lasting relationships with clients to understand their ongoing and future needs.
- Conduct thorough assessments of patients' auditory health.
- Administer tests and evaluations to diagnose and treat hearing disorders.
- Keep accurate records of patient interactions, conditions, and treatment activities.
- Discuss test outcomes with patients and devise suitable treatment strategies, ensuring alignment with their insurance plans.
- Educate clients and assist in negotiating contract terms with client representatives.
- Support families of patients, providing guidance for those with hearing impairments, which may involve technology use or communication methods like sign language.
- Ensure all operational activities are executed efficiently and cost-effectively.
- Enhance operational systems, processes, and best practices.
- Fit hearing aids to patients, ensuring comfort and functionality before they leave the clinic.
- Utilize audiometers and other medical devices to evaluate patients' hearing capabilities and identify potential issues.
- Manage inventory and oversee warehouse operations.
- Ensure compliance with legal standards in all organizational processes.
- Set strategic and operational goals.
- Analyze financial data to enhance profitability.
- Oversee budgeting and forecasting activities.
- Implement quality control measures and monitor key performance indicators.
- Train and oversee staff members.
- Collaborate with teams to meet profit margin expectations while minimizing risks.
- Act as a liaison between clients, recruiters, and clinical staff to effectively address behavioral or performance challenges.
- Develop strategies to improve performance, procure necessary resources, and ensure compliance.
Minimum Qualifications:
Education:
- Bachelor's, Master's, or Doctorate in Audiology, Healthcare Science, or Communication Sciences.
- Valid Audiologist License.
Experience:
- Minimum of 1 year of experience in the field of Audiology.
- Exceptional interpersonal skills for effective communication with patients, healthcare providers, and external referral sources.
- Preferred experience with adult hearing loss populations, including veterans and active military personnel.
- Familiarity with VA comprehensive and pension examinations, as well as experience working with various healthcare providers and insurance companies.
