Customer Service Liaison
6 days ago
Strategic Data Systems is seeking a highly skilled Customer Service Liaison to join our team in Pensacola, FL. As a key member of our support staff, you will be responsible for providing exceptional customer service to Military Sailors and their families.
About the Role
This is a 24/7/365 flexibiity position that requires strong communication skills, ability to work under pressure, and proficiency in CRM systems. You will act as the first point of contact for customers, investigating and resolving inquiries via various channels. Your expertise in troubleshooting printer issues and data entry will be valuable assets in this role.
Requirements
- DOD Secret Security Clearance Eligible
- Four (4) years' experience, or three (3) years with Associates degree, or Military background a plus.
- Experience in customer service and responding to requests for information,
- Contact center experience preferred
- Knowledge of current CRM systems
Compensation and Benefits
The estimated salary for this position is $45,000 - $60,000 per year, depending on experience. We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for growth within the company.
Why Join Us?
At Strategic Data Systems, we value our employees' skills and dedication. As a Customer Service Liaison, you will have the opportunity to work with a diverse range of customers, develop your technical skills, and contribute to the success of our team. With a focus on continuous learning and professional development, we provide a supportive environment that fosters growth and career advancement.
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