Sales Associate Keyholder

2 weeks ago


Albany, New York, United States Express Full time

Job Title: Sales Associate Keyholder

About the Role:

We are seeking a highly skilled Sales Associate Keyholder to join our team at Express. As a Sales Associate Keyholder, you will be responsible for providing exceptional customer service, executing opening and closing procedures, and maintaining a clean and organized sales floor.

Key Responsibilities:

  • Perform opening and closing procedures, including balancing registers, preparing deposits, and activating the security system.
  • Process transactions quickly and accurately, reducing customer wait times.
  • Maintain a clean and organized sales floor, checkout, fitting room, and stockroom.
  • Follow company policies and procedures to ensure the safety of all associates and customers.
  • Assist with product launch changes according to company SOP.
  • Deliver on all aspects of the customer experience model.
  • Positively resolve customer service-related issues as they arise.

Requirements:

  • High school diploma or equivalent.
  • 0-2 years of relevant job experience.
  • Proficient in the use of technology, including iPads and registers.
  • Meets defined availability criteria, including nights, weekends, and non-business hours.

Benefits:

  • Medical, pharmacy, dental, and vision coverage.
  • 401(k) and Roth 401(k) with company match.
  • Merchandise discount.
  • Paid Time Off.
  • Parental leave for new moms and dads.

Salary Range: $20.80



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