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Customer Service Representative

2 months ago

Depew, New York, United States Bunzl Distribution USA Full time

Job Summary

Bunzl Distribution USA is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely manner, and serving as a liaison between our sales staff and customers.

Key Responsibilities

  • Answer customer inquiries and resolve issues in a professional and timely manner
  • Enter and process customer orders
  • Investigate customer complaints and find resolutions
  • Maintain relationships with internal and external customers
  • Collaborate with other departments to address customer needs
  • Perform other duties as assigned

Requirements

  • High school graduate or equivalent with a minimum of 2+ years of customer service experience
  • AS400 experience a plus
  • Excellent verbal and written communication skills
  • Problem-solving skills with the ability to multitask
  • Detail-oriented customer service skills

What We Offer

  • Competitive salary
  • Comfortable work environment
  • Full range of benefits, including a 401(k) with company match
  • Equal employment opportunity

About Us

Bunzl Distribution USA is a global leader in the cleaning and hygiene, food processing, grocery, healthcare, non-food retail, and safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Our company is headquartered in St. Louis, Missouri, and we own and operate over 100 warehouses, serving all 50 states, Puerto Rico, Canada, and parts of the Caribbean and Mexico.