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Fleet Operations Manager

2 months ago


Chambersburg, Pennsylvania, United States Venture Logistics Full time

Job Type

Full-time

Overview

LOGISTICS FOR THE DEDICATED
At Venture Logistics, we are committed to assisting our clients in the seamless delivery of their products and services. If you value exceptional customer service, prioritize collaboration, and thrive on challenges, we would like to connect with you.

Work Schedule:
Monday through Friday 3:00 PM to 1:00 AM

POSITION SUMMARY:

The Fleet Operations Manager plays a crucial role in advocating for both the drivers and the organization.

KEY RESPONSIBILITIES:

  • Engage proactively with Planners, Customer Service Representatives, and Drivers.
  • Foster relationships with Drivers to comprehend their expectations and preferences.
  • Oversee revenue and mileage objectives for each driver and the fleet collectively, providing guidance to drivers who are not meeting performance metrics.
  • Monitor MPG performance for individual drivers and the fleet, coaching those who fall short of expectations.
  • Support Drivers in achieving productive weeks and weekends.
  • Assess which drivers may require termination due to unsatisfactory performance.
  • Accurately and promptly update Estimated Times of Arrival (ETAs).
  • Timely update Total Mail records.
  • Manage phone communications and messages effectively.
  • Notify Customer Service Representatives and Planners when a Driver is delayed or has been stationary for an extended period.
  • Ensure that Drivers operate safely.
  • Conduct check-ins with all Drivers by 9:00 AM.
  • Maintain regular and predictable attendance.
ADDITIONAL RESPONSIBILITIES:
  • Focus on ensuring productive starts to each week (Monday mornings).
  • Assist Drivers in understanding their plans and looking ahead to ensure a successful week.
  • Promote loads to the Drivers.
  • Ensure Drivers accept assigned loads.
  • Establish clear expectations for Drivers upon their onboarding at Venture Logistics.
  • Guide, mentor, and lead Drivers.
  • Accurately and promptly update Expiration dates and Driver Statuses.
  • Collaborate with Safety and Maintenance departments to ensure safe equipment.
  • Utilize Trip Alert to swiftly identify potential issues.
  • Adhere to company policies, procedures, and all relevant laws and regulations.
  • Perform additional duties as assigned.
EDUCATION AND EXPERIENCE REQUIREMENTS:
  • Bachelor's Degree or equivalent industry experience.
PREFERRED EDUCATION AND EXPERIENCE:
  • Bachelor's degree in Logistics, Supply Chain, Transportation, Business, or a related field, or a combination of education and experience that provides a comparable background.
ESSENTIAL SKILLS:
  • Familiarity with the Transportation, Operations, and/or Logistics sectors.
  • Ability to diplomatically resolve conflicts and issues.
  • Capacity to accept constructive criticism positively.
  • Proficient in TMW Office Suite.
ADDITIONAL INFORMATION:
  • The essential and major job functions are not intended to be an exhaustive list of the tasks that an individual may be required to perform.
  • Position descriptions may be modified by the Company at its discretion.
BENEFITS:
  • Competitive Compensation.
  • Opportunities for career growth.
  • Generous Vacation and Paid Time Off.
  • Paid Holidays.
  • 401K with company matching from day one.
  • Medical, Dental, and Vision coverage.
  • Basic and Supplemental Life Insurance.