Automotive Sales Representative

3 days ago


Melrose Park, Illinois, United States Pep Boys Full time
Pep Boys Job Description:

Job Summary
This role is responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers. The ideal candidate will have a strong passion for the automotive industry, excellent communication skills, and a willingness to learn and grow with our team.

The Automotive Customer Service Advisor will be the first point of contact for customers on the phone and in-store. They will engage customers, schedule appointments, build trust, understand needs, communicate processes and timelines, and sell parts and services that make the customer's car run at peak efficiency.

This position requires a strong attention to detail, organizational skills, and the ability to work effectively in a fast-paced environment. The successful candidate will be able to communicate effectively with customers, management, and other associates, and possess a strong understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions.

Responsibilities
  • Frequent interaction with customers, scheduling appointments, building trust, and communicating processes and timelines.
  • Organizing and maintaining a clean and organized shop environment.
  • Participating in routine express automotive services, including tire mounting, balancing, rotations, and repair.
  • Safely operating a motor vehicle.

Requirements
  • High school diploma or equivalent required.
  • Valid Driver's License.
  • One year of related experience in the automotive service environment.
  • One year of sales experience preferred.

Pay Information
$14.00-$17.05 per hour based on experience + commission.

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