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Cloud Technical Account Manager

2 months ago

Arlington, Virginia, United States Amazon Full time
About the Role

We are seeking a highly skilled Cloud Technical Account Manager to join our team at Amazon Web Services (AWS). As a Cloud Technical Account Manager, you will be responsible for providing strategic technical guidance to our customers, helping them to plan and build solutions using best practices, and proactively keeping their AWS environments operationally healthy.

Key Responsibilities
  • Provide advocacy and strategic technical guidance to customers to help them achieve the greatest value from AWS.
  • Work with customers to identify and address technical challenges and opportunities for improvement.
  • Develop and execute strategies to drive customer adoption and use of AWS services.
  • Collaborate with internal teams to ensure seamless delivery of services and support to customers.
Requirements
  • Bachelor's Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.
  • 2+ years of technical engineering experience.
  • Experience in Information Technology operations.
  • Understanding of the AWS Well-Architected Framework pillars and ability to properly apply them to existing or new customer architecture, implementations, and/or solutions.
About AWS

AWS is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Why AWS?

We value diverse experiences and encourage candidates from all backgrounds to apply. If you're passionate about cloud computing and want to be part of a team that's shaping the future of technology, we'd love to hear from you.