Audio/Video Engineer
3 days ago
We are seeking an experienced Audio/Video Engineer to join our Operations Support team at Tata Consultancy Services. As an AV Operations Support Specialist, you will be responsible for providing expert support to our AV operations, including end-user support, large event support, vendor management, and installation support.
Key Responsibilities- Provide SME support to AV Operations, including end-user support, large event support, vendor management, vendor escalations, installation support, and manufacturer RMA.
- Work on proactive-reactive Incident/SR/Changes related to Audio/Video technologies.
- Act as SME for handling any P1/P2 incidents, critical changes, Change Tasks, and Vendor Escalations.
- Document knowledge articles for critical incident/change.
- Meet delivery targets set by management and ensure delivery is within and better than prescribed SLA levels.
- Establish processes for continuous service improvement.
- Resolve incidents/problems/Changes according to established procedures.
- Work proactively to ensure prompt resolution of support cases and the highest levels of customer satisfaction with minimal production impact.
- Continuously develop and implement Service Improvements.
- Excellent communication, customer support, and interpersonal skills.
- Ability to manage Incidents and Escalations from end user or vendor reporting systems.
- Hands-on experience supporting Microsoft Teams Room, Surface Hub, Crestron, Biamp.
- Strong working knowledge and experience configuring Microsoft Teams Rooms (Crestron UC) and Surface Hubs.
- Webex MTR is a plus.
- Working knowledge of OSI model, TCP/IP, TLS, RTP, HTTP, SRTP, UDP, unicast, multicast, subnetting, VLAN, and DHCP concepts.
- SDA network is a plus.
- White glove support for Executive and Large Events.
- Knowledge of basic Audio/Video signal flow.
- Experience with planning in Jira with an Agile mindset.
- Ability to read CAD drawing sets (Nice to have).
-
Network Audio/Video Systems Engineer
3 days ago
Plano, Texas, United States Tata Consultancy Services Full time**Job Summary**We are seeking a highly skilled Network Audio/Video Engineer to join our team at Tata Consultancy Services. As a key member of our team, you will be responsible for designing, implementing, and maintaining audio/video systems for our clients.**Key Responsibilities**Provide exceptional customer support and communication skills to ensure...
-
Audio/Video Engineer
3 days ago
Plano, Texas, United States Tata Consultancy Services Full timeJob TitleAudio/Video Engineer - Operations Support SpecialistKey ResponsibilitiesAs an Audio/Video Engineer - Operations Support Specialist at Tata Consultancy Services, you will be responsible for providing exceptional technical support for audio/video systems, ensuring seamless operations and minimizing downtime.Technical RequirementsKey technical skills...
-
Video Conferencing Technical Advisor
2 weeks ago
Plano, Texas, United States eTeam Full timePosition: Audio/Visual Support SpecialistDuration: 5 MonthsLocation: RemoteOverview:We are seeking a dedicated professional with a strong background in Audio/Visual technology and video conferencing support. The ideal candidate will possess an associate degree or equivalent experience, along with a minimum of 2 years in a similar role.Key...
-
Video Conferencing Technician
2 weeks ago
Plano, Texas, United States eTeam Full timeAbout eTeameTeam is a premier provider in the realm of video conferencing solutions, committed to delivering exceptional technical assistance to our clientele.Position OverviewAs an Audio Visual Specialist, you will play a crucial role in ensuring seamless video communication for our customers. Your responsibilities will include:Delivering Level 1 technical...
-
Video Conferencing Technician
2 weeks ago
Plano, Texas, United States eTeam Full timeAbout eTeameTeam is a premier provider in the realm of video conferencing solutions, committed to delivering exceptional technical assistance to our clientele.Position OverviewThe role of the Audio Visual Specialist involves providing comprehensive support to end users in a dynamic environment.Key ResponsibilitiesDeliver Level 1 technical assistance to...
-
Audio Visual Support Technician II
2 weeks ago
Plano, Texas, United States Biamp Systems Full timePosition Overview:The Audio Visual Support Technician plays a crucial role in delivering technical assistance, guidance, and support to Biamp's clientele, which includes AV integrators, consultants, and administrators, concerning AV hardware and software solutions. Key responsibilities involve diagnosing both straightforward and intricate AV systems through...
-
Audio Visual Support Technician II
2 weeks ago
Plano, Texas, United States Biamp Systems Full timePosition Overview:The Audio Visual Support Technician plays a crucial role in delivering technical assistance, guidance, and support to Biamp's clientele, which includes AV integrators, consultants, and administrators. Daily responsibilities encompass troubleshooting both straightforward and intricate AV systems through customer interactions, examination of...
-
Video Conferencing Technician
2 weeks ago
Plano, Texas, United States eTeam Full timeAbout eTeameTeam is a premier provider in the realm of video conferencing solutions, committed to delivering exceptional technical assistance to our clientele.Position OverviewDeliver Level 1 technical assistance to end users.Facilitate user training for self-scheduling of video conferences.Assist clients in organizing and initiating video conference...
-
Video Conferencing Technician
2 weeks ago
Plano, Texas, United States eTeam Full timeAbout eTeameTeam is a prominent provider in the realm of video conferencing solutions, committed to delivering exceptional technical assistance to our clientele.Position OverviewDeliver Level 1 technical assistance to end users of our services.Facilitate user training for self-scheduling of video conferences.Assist clients in organizing and initiating video...
-
Facilities and Engineering Lab Manager
3 days ago
Plano, Texas, United States Midea Full timeJob SummaryMidea America Corp. is a leading global home appliance brand, offering a comprehensive range of products to serve the needs of day-to-day living. As a Facilities and Engineering Lab Manager / Senior Manager, you will play a critical role in ensuring the smooth operation of our facilities and engineering laboratory.Key ResponsibilitiesFacilities...
-
Freelance Live/Virtual Event Producer
3 days ago
Plano, Texas, United States A-V Services, Inc. Full timeA leading AV company, A-V Services Inc., seeks a skilled Freelance Live/Virtual Event Producer to manage the production, editing, and encoding of audio and video webcasts. This role requires a detail-oriented individual with excellent customer service skills and the ability to interface with clients in fast-paced, time-critical situations.Key...
-
Children's Technical Assistant
15 hours ago
Plano, Texas, United States Prestonwood Baptist Church Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Technical Support Specialist for our Children's Ministry at Prestonwood Baptist Church. As a key member of our team, you will be responsible for setting up and running technical aspects of media for our children's programs.Key Responsibilities:Technical Setup and Execution: Set up and operate...
-
English - Fulani (Medical Interpreter)
2 months ago
Plano, Texas, United States VOYCE Full timeCome join a wonderful company that cares deeply about the growth and success of our team.To provide live Audio/Video (OPI/VRI) consecutive interpretation for mostly Medical clients.The flexible scheduling tool offers several benefits to interpreters.Make sure you comply by running a simple test at A laptop or desktop computer with a camera and a headset.One...
-
Children's Technical Support Specialist
15 hours ago
Plano, Texas, United States Prestonwood Baptist Church Full time**Job Summary**Prestonwood Baptist Church is seeking a highly skilled and detail-oriented individual to serve as a Technical Assistant for the Children's Ministry. This role will be responsible for setting up and running technical aspects of media for events and services.**Key Responsibilities:**Set up and operate audio-visual equipment for events and...
-
Children's Technical Support Specialist
5 days ago
Plano, Texas, United States Prestonwood Baptist Church Full time**Job Summary**Prestonwood Baptist Church is seeking a highly skilled and detail-oriented individual to serve as a Technical Assistant for the Children's Ministry. This role will be responsible for setting up and operating technical equipment for events and services, as well as training and working alongside volunteers.**Key Responsibilities:**Set up and...
-
Senior Messaging and Collaboration Engineer
1 week ago
Plano, Texas, United States Optimum Full timeAbout the RoleWe are seeking a highly skilled Senior Messaging and Collaboration Engineer to join our team at Optimum. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our enterprise messaging and collaboration systems.Key ResponsibilitiesDesign and implement secure email systems, including email...
-
Audiovisual Support Specialist
7 days ago
Plano, Texas, United States Children's Health Full timeAbout This RoleWe are seeking a highly skilled Audiovisual Support Specialist to join our team at Children's Health. As a key member of our Enterprise AV Cons Tech team, you will be responsible for providing top-notch technical support for our audiovisual systems and infrastructure across all our facilities.Key ResponsibilitiesEvent Support: Set up and...
-
Senior Quality Assurance Automation Engineer
2 weeks ago
Plano, Texas, United States Tech Firefly Full timeExciting Career OpportunityTech Firefly is thrilled to present an opening for a Senior QA Automation Engineer to become a vital part of our innovative team in the electronics sector.Contract Duration: 12+ MonthsKey Responsibilities:Create comprehensive test plans and scenarios.Design and implement automated testing solutions to improve testing...
-
Audiovisual Support Administrator
4 days ago
Plano, Texas, United States Children's Health Full timeJob Title and Specialty Area: Audiovisual Support AdministratorDepartment: Enterprise AV Cons TechLocation: Dallas, TXShift: Full-TimeJob Type: On-SiteWhy Children's Health?We are committed to delivering exceptional patient and family experiences, and our Audiovisual Support Administrator plays a critical role in ensuring the smooth operation of our AV...
-
Lead Automation Quality Assurance Engineer
1 week ago
Plano, Texas, United States Tech Firefly Full timeExciting Career OpportunityTech Firefly is thrilled to present an opening for a Senior QA Automation Engineer to become a vital part of our innovative team within the electronics sector.Contract Duration: 12+ MonthsKey Responsibilities:Craft comprehensive test strategies and documentation.Develop and execute automated testing procedures to improve overall...