Customer Service Associate

2 weeks ago


La Pine Oregon, United States Bi-Mart Corporation Full time

Compensation:
USD $18.90 /Hr.

Position Overview:


Are you passionate about providing exceptional service? Do you thrive in a friendly environment where you can assist others? If so, we invite you to consider joining our team at Bi-Mart as a Customer Service Associate.


About Bi-Mart Corporation:
For over 65 years, Bi-Mart has been a trusted part of the Northwest community. Our stores are designed for convenience and accessibility, offering genuine value on a wide range of quality products.

From daily necessities to home improvement needs, automotive supplies, and outdoor gear, we cater to the diverse shopping requirements of our local families.


As a community-focused organization, we take pride in serving generations of families with integrity and commitment. We also actively support local charities and initiatives, reinforcing our dedication to giving back to the communities we operate in.

Our mission is to enhance the shopping experience for our customers while fostering a sense of community.



Why Choose Bi-Mart?

Employee-owned

Expanding organization

Balanced work-life culture

Community engagement

Supportive work atmosphere

Customer-centric approach

Key Responsibilities:

Store Team Overview:


The Store Team is dedicated to delivering outstanding customer service and creating a welcoming environment, with our Courtesy Clerks playing a vital role in this mission.

Our goal is to ensure that every customer enjoys a pleasant shopping experience at Bi-Mart.

Role of the Customer Service Associate:
We are seeking a diligent and organized Customer Service Associate to join our team. This role is crucial in fostering a high level of customer satisfaction. Responsibilities include inventory management, stocking shelves, and maintaining product displays. Daily tasks involve providing prompt and friendly assistance to customers and accurately processing transactions.

Qualifications:
The ideal candidate will possess:
- Strong verbal and written communication skills
- Punctuality and a positive demeanor
- Ability to prioritize tasks and manage time effectively
- Problem-solving skills to address customer inquiries
- A friendly approach to engaging with diverse individuals
- A commitment to delivering excellent customer service

Experience:
Previous roles in retail, such as cashier, sales associate, or bagger, are advantageous. Experience with retail brands like Target, Walgreens, Rite Aid, Fred Meyer, Safeway, and Albertsons is also beneficial.

Work Schedule:
Bi-Mart operates from 9:00 am - 8:00 pm Monday - Friday and 9:00 am - 6:00 pm Saturday - Sunday. Work hours may vary based on operational needs.

Employee Benefits:
All employees are entitled to:
- Personal Time Off (up to 4 weeks annually based on service length)
- On-Demand Payment Options
- Employee Stock Ownership Plan
- Employee Purchase Discounts
- 7 Paid Holidays Annually
- Paid Bereavement & Jury Duty Leave
- 401(k) Plan
- Employee Assistance Program

Full-Time Employee Benefits Include:
- Comprehensive Health/Prescription/Vision/Dental Insurance
- Healthcare Flexible Spending Account
- Tuition Assistance
- Life and Accidental Death & Dismemberment Insurance
- Short-Term Disability

All employee benefits comply with state and federal regulations.

Compensation:
Bi-weekly / On-Demand

Bi-Mart is an equal opportunity employer, committed to diversity and inclusion. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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