Emergency Communications Specialist

4 weeks ago


Bangor, Maine, United States State of Maine, Bureau of Human Resources Full time
Job Summary

We are seeking a highly skilled Emergency Communications Specialist to join our team at the State of Maine, Bureau of Human Resources. As a key member of our public safety team, you will play a critical role in ensuring the effective response to emergency situations.

Key Responsibilities:

  • Act as the first point of contact for people in need of help
  • Coordinate effective response to calls for service
  • Develop incident resolution strategies
  • Search databases to find pertinent information for appropriate personnel
  • Document calls in computer-aided dispatch system
  • Operate communications equipment, including computer-aided dispatch and radio systems

Requirements:

  • Graduation from high school or equivalent
  • Ability to make prompt and accurate decisions under stressful and time-sensitive conditions
  • Ability to handle multiple enhanced 911 calls simultaneously
  • Ability to detect discrepancies within agency databases and report inconsistencies
  • Ability to perform duties with minimal supervision
  • Ability to prioritize incidents

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment

How to Apply:

Interested applicants should submit their application, including a cover letter and resume, to the State of Maine, Bureau of Human Resources. We are an equal opportunity employer and welcome applications from diverse candidates.



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