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Server Position

1 month ago

New Haven, Connecticut, United States Pizza King Full time
Pizza King Server Job Description

We are seeking a friendly and outgoing Server to join our team at Pizza King. As a Server, you will be the first and last impression to our customers, providing exceptional customer service and ensuring a great experience from start to finish.

Key Responsibilities:

Customer:
Acknowledge all customers entering and exiting the store.
Provide the highest quality of interactions with customers - be pleasant, friendly, and polite to everyone.
Display an appreciation of our customers by thanking them in a meaningful and thoughtful manner.
Respond quickly and respectfully to a customer's complaint and notify the person in charge right away.
Make appropriate suggestions to customer's orders to increase satisfaction with suggestive selling techniques.

Individual:
Guide customers through the menu while demonstrating thorough knowledge of the food, beverages, and ingredients.
Ensure the customer's order is complete and to the highest quality possible.
Knowledge of all menu items and pricing structure.
Maintain adequate inventories of supplies at the server station.
Obtain a complete knowledge of serving procedures and follow them
Memorize identifying table numbers in the dining room.
Organize your time spent on the job.
Removal of dirty dishes and debris when customers vacate tables in a timely and efficient manner.

Other:
Knowledge of food preparation and order taking procedures.
Prepare menu items while following the proper recipes to maintain a consistent product and nutritional value.
Assume a kitchen position between tables, server duties, and taking care of customers.
Support other staff in assuring that the essential functions of the kitchen are performed adequately and appropriately.
Complete all assigned cleaning and prep work.
Maintain clean dishes in all areas.
Perform any other assignments or tasks assigned by your manager or supervisor.
Support other staff in assuring that the essential functions of the kitchen are performed adequately and appropriately.
Obtain complete functional knowledge of pie-line procedures in order to prepare any menu items ordered.
Obtain functional knowledge of oven expediting and cutting counter procedures.
Maintain a positive attitude at all times.
Expect additional duties and responsibilities as assigned.

Physical Requirements:
Able to reach, bend, stoop, and frequently lift up to 50 pounds.
Able to be on your feet for extended periods of time.
Attendance at work is required.

Reports to:
General Manager, Assistant General Manager, or Shift Manager in charge

Pizza King is loved by the communities that we are established in. We ask that our employees take pride in their work and focus on quality to ensure customer satisfaction.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions