Server Position

5 days ago


New Haven, Connecticut, United States Pizza King Full time
Pizza King Server Job Description

Job Summary:
Pizza King is seeking a skilled Server to join our team. As a Server, you will be responsible for providing exceptional customer service, managing tables, and ensuring a positive dining experience for our guests.

Key Responsibilities:

  • Acknowledge all customers entering and exiting the store.
  • Provide the highest quality of interactions with customers - be pleasant, friendly, and polite to everyone.
  • Display an appreciation of our customers by thanking them in a meaningful and thoughtful manner.
  • Respond quickly and respectfully to a customer's complaint and notify the person in charge right away.
  • Make appropriate suggestions to customer's orders to increase satisfaction with suggestive selling techniques.
  • Guide customers through the menu while demonstrating thorough knowledge of the food, beverages, and ingredients.
  • Ensure the customer's order is complete and to the highest quality possible.
  • Maintain adequate inventories of supplies at the server station.
  • Obtain a complete knowledge of serving procedures and follow them.
  • Memorize identifying table numbers in the dining room.
  • Organize your time spent on the job.
  • Removal of dirty dishes and debris when customers vacate tables in a timely and efficient manner.
  • Maintain a high standard of cleanliness and setup of the dining room, restrooms, and front counter area throughout the shift.

Requirements:

  • Able to reach, bend, stoop, and frequently lift up to 50 pounds.
  • Able to be on your feet for extended periods of time.
  • Attendance at work is required.

Reports to:
General Manager, Assistant General Manager, or Shift Manager in charge

Pizza King is loved by the communities that we are established in. We ask that our employees take pride in their work and focus on quality to ensure customer satisfaction.
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