Director of Operations for Luxury Sun Spa

1 day ago


Toms River, New Jersey, United States Soleil Tans Sun Spa Full time
Director of Operations Job Description

Soleil Tans Sun Spa is seeking a highly skilled and experienced Director of Operations to lead our team and drive strategic growth initiatives. As a key member of our leadership team, you will be responsible for managing, optimizing processes, and ensuring the smooth functioning of our spas.

Key Responsibilities:
  • Operational Management: Oversee daily operations at all four locations to ensure efficiency and effectiveness. Implement and improve standard operating procedures (SOPs) to maintain consistency.
  • Staff Management: Recruit, train, and supervise salon leads and staff to ensure high performance and professional development. Conduct regular performance reviews and provide ongoing coaching and feedback.
  • Customer Service: Ensure exceptional customer service standards are met at all times. Address and resolve customer complaints and issues promptly and professionally.
  • Financial Management: Develop and manage budgets for each salon location. Monitor financial performance, including sales, expenses, and profitability.
  • Sales and Marketing: Develop and execute sales strategies to achieve business goals and drive revenue growth. Collaborate with the marketing team to plan and execute promotional campaigns.
  • Compliance and Safety: Ensure all locations comply with local, state, and federal regulations, including health and safety standards. Conduct regular audits and inspections to ensure compliance.
  • Inventory Management: Oversee inventory levels to ensure adequate supplies and products are available at all times. Manage vendor relationships and negotiate contracts to obtain the best prices and terms.
Requirements:
  • 5+ years of senior leadership experience, preferably in the retail or service industry.
  • Excellent organizational and communication skills.
  • Strong leadership and team management abilities.
  • Deep knowledge of operational functions such as finance, customer service, and production.
  • Proven ability to plan and manage operations for maximum efficiency.
What We Offer:
  • Competitive salary and performance-based bonuses.
  • Benefits package, including health insurance, paid time off, and employee discounts.

This is an exciting opportunity to join a dynamic and growing company and take on a leadership role in shaping the future of our spas. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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