Customer Support Specialist

2 weeks ago


Salem, New Hampshire, United States Koncert Full time

Customer Support Role at Koncert

Koncert is seeking a skilled Customer Support Associate to provide exceptional customer service and technical support for our products.

Key Responsibilities:

  • Deliver outstanding customer service and support via phone and email
  • Provide product training and onboarding for new customers
  • Identify and resolve product issues and application problems
  • Collaborate with Sales and Product Development teams

Requirements:

  • Excellent customer service and communication skills
  • Strong troubleshooting and analytical skills
  • Experience in IT-related training and support
  • Knowledge of different Operating Systems and Web Browsers
  • Strong written and verbal communication skills in English

What We Offer:

Koncert is a growing technology company that values its employees and customers. We offer a dynamic work environment and opportunities for growth and development.



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