Bilingual Customer Service Representative

4 days ago


SaintBrieuc, Bretagne, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our wholesale and retail customers, answering their questions about our products, and recommending the right solutions.

Key Responsibilities
  • Provide excellent customer service to customers in person and over the phone
  • Determine customer needs and present appropriate products and services
  • Build productive relationships with wholesale and retail customers
  • Process sales transactions accurately and consistently with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to read, write, comprehend, and communicate in English and Spanish
  • Must be able to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Preferred Qualifications
  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position


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