Field Technician

4 weeks ago


Niagara Falls, New York, United States Spectrum Full time
About the Role

We are seeking a highly skilled and motivated Field Technician to join our team at Spectrum. As a Field Technician, you will be responsible for installing and repairing services for our customers, providing world-class customer service, and working efficiently in the field.

Key Responsibilities
  • Install and repair services for residential customers
  • Provide excellent customer service and educate customers on proper use of their Spectrum services and equipment
  • Work independently with minimal supervision and make decisions in a fast-paced environment
  • Collaborate with internal teams to resolve customer issues and improve service delivery
  • Stay up-to-date with technical and engineering skills through ongoing training and development
Requirements
  • High School diploma or equivalent work experience
  • Technical skills: problem-solving, computer and software application use, and hand tool operation
  • Communication, professionalism, time management, organization, critical thinking, and responsible/reliable skills
  • Ability to work in a variety of environments, including outdoors and in confined spaces
  • Valid Driver's license with satisfactory driving record within company standards
What We Offer
  • Competitive pay and benefits package
  • Opportunities for career growth and advancement
  • Training and development programs to enhance technical and engineering skills
  • A dynamic and supportive work environment
Why Work at Spectrum?

Spectrum is a leading provider of broadband services, and we are committed to delivering exceptional customer experiences. As a Field Technician, you will be part of a team that is dedicated to making a difference in our customers' lives. We offer a comprehensive pay and benefits package, opportunities for career growth, and a dynamic and supportive work environment.



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