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Patient Services Representative for Physical Therapy

2 months ago

Union, New Jersey, United States Union County Orthopaedic Group Full time

The role of a Reception Coordinator at our Orthopaedic Clinic is essential to the efficient functioning of our healthcare team, operating under the guidance of the Therapy Director.

This position entails welcoming patients, managing incoming calls, organizing appointment schedules, overseeing billing and insurance processes, and ensuring the accuracy of medical documentation. As a Reception Coordinator, you will be instrumental in facilitating the seamless operation of our clinic.

Key Responsibilities:

  • Welcoming patients upon arrival and managing their check-in and check-out
  • Handling phone inquiries and responding to voicemails
  • Coordinating follow-up appointments
  • Confirming patient insurance benefits for therapy services
  • Managing patient documentation and paperwork
  • Providing assistance with translation services when necessary
  • Collecting and processing payments from patients. Join our dedicated team and help us deliver exceptional care to our patients.