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Community Outreach Coordinator

2 months ago

Fort Myers, Florida, United States Stellar Promotions Inc. Full time
Job Description

We are committed to establishing long-term, reliable relationships with our communities at Stellar Promotions Inc. Our mission is to deliver honest, transparent, and high-integrity promotional experiences to local communities that they not only want but deserve.

We are seeking a fun and friendly Community Relations Associate to develop long-lasting relationships and communicate directly with community leaders. As a key member of our team, you will be empowered to deliver a world-class and unique experience based on each community's needs.

The ideal candidate will be genuinely eager to interact with community leaders and provide information on the clients and programs we represent. If you're reliable, empathetic, ambitious, and love to talk, this role is a great fit for you.

We Need A Community Relations Associate Who Can:

  • Interact with consumers in a targeted community to promote new client campaigns and programs and determine the most efficient solutions to meet their needs
  • Assist with market research and community outreach in potential site communities
  • Communicate with consumers promptly regarding issues, concerns, estimates, pricing, order confirmations, or questions
  • Process purchase orders and maintain accurate consumer data
  • Collaborate and coordinate with colleagues in the customer service and outreach department to support community needs and reach outreach and acquisition trajectories
  • Attend company meetings for product knowledge, updates on new promotions, training, development, and networking (virtual)

Requirements & Skillset of a Community Relations Associate:

  • Open to applicants with no college degree
  • Experience in customer service, retail sales, food service, sales, or related fields is a PLUS
  • Ability to learn and apply general knowledge of the company, products, and services
  • Perceptive and disciplined demeanor
  • An infectious positive demeanor
  • Proven track record of over-achieving sales goals
  • Passion for delivering exceptional service