Front Desk Associate

4 days ago


Blowing Rock, North Carolina, United States Mountainaire InnAzalea Garden Inn Full time
Job Description

Below are the key responsibilities and qualifications for the Assistant Innkeeper position at the Mountainaire Inn/Azalea Garden Inn.

Key Responsibilities:

  • Providing exceptional customer service to guests and ensuring their stay is pleasant and memorable.
  • Handling front desk duties, including checking guests in and out, processing payments, and responding to inquiries.
  • Assisting with housekeeping tasks, such as cleaning guest rooms and common areas, and maintaining inventory levels.
  • Stocking housekeeping supplies and performing other duties as needed.
  • Addressing guest concerns and resolving any issues that may arise during their stay.

Qualifications:

  • A high school diploma or equivalent is required.
  • Previous experience in hospitality, customer service, or housekeeping is preferred.
  • Excellent communication and interpersonal skills are essential for this role.
  • A strong attention to detail and organizational abilities are necessary for maintaining a clean and welcoming environment.
  • The ability to work independently and as part of a team is crucial for this position.
  • A flexible schedule, including weekends and holidays, is necessary for this role.


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