Automotive Service Team Lead
4 weeks ago
Brakes Plus is seeking a highly motivated and experienced Automotive Service Advisor to join our team. As a key member of our service department, you will be responsible for providing exceptional customer service, leading a team of technicians, and ensuring the highest standards of excellence in our operations.
Key Responsibilities:
- Directly interact with customers to understand their needs and provide solutions
- Create a positive and motivating team environment
- Supervise technicians and service personnel, planning and scheduling their duties
- Coach team members on operational issues and improve performance
- Manage parts inventory and outside purchases
- Ensure store safety and compliance with company procedures
Requirements:
- Outstanding leadership and store management skills
- Ability to work in a fast-paced environment and mentor others
- Excellent verbal and written communication skills
- Minimum of 2 years' experience in a Service Advisor/Writer role
- Proven track record of exceeding business objectives
About Brakes Plus:
Brakes Plus is a leading auto service company with over 150 stores across the country. We are committed to providing our customers with quality parts and world-class service at a great price. Our mission is to create a positive experience for every customer, and we are looking for team members who share our values.
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