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Customer Service Team Lead

1 month ago

Gilbert, Arizona, United States T.J. Maxx Full time
Customer Service Excellence at T.J. Maxx

As a key member of our T.J. Maxx team, you will be responsible for delivering exceptional customer experiences in our South Gilbert Rd store. Your primary focus will be on promoting a positive and engaging atmosphere, ensuring that every customer feels valued and supported.

Key Responsibilities:
  • Oversee and manage a team of Associates to ensure seamless customer interactions
  • Train and coach Associates on providing personalized customer experiences and promoting loyalty programs
  • Address customer concerns and issues promptly and professionally
  • Coordinate breaks and ensure a smooth store operation

At T.J. Maxx, we are committed to creating a work environment that is inclusive, respectful, and supportive. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.