Program Advocate, Overnight
4 weeks ago
We are seeking a dedicated and compassionate Program Advocate to oversee shelter operations during working hours while maintaining a safe and secure environment. As a key member of our team, you will be responsible for ensuring the well-being and safety of clients and staff during each shift.
Key Responsibilities:
- Be alert to shelter surroundings and respond promptly to any issues that arise during each shift.
- Maintain the safety of clients and staff during each shift.
- Check with other staff and review the log for information relevant to the previous shift.
- Maintain accurate logs and files for each shift.
- Report problems and rule infractions to the Program Director through a written log, and report emergencies immediately to the appropriate supervisor.
- Attend regular staff meetings and participate in relevant trainings.
- Treat each guest with dignity and respect, maintain guest confidentiality, and establish appropriate boundaries with clients.
- Ensure rounds are conducted every 15 minutes.
- Engage with clients by understanding and addressing their needs, whether within or outside the scope of work.
- Attend and participate in team meetings as requested and communicate effectively with clients and staff in other areas.
- Maintain confidentiality of client, employee, and agency information in accordance with federal and state laws and funder requirements.
- Ensure compliance with program/department, agency, and/or funder requirements, as well as SMOC policies and procedures.
- Perform other duties as assigned.
Requirements:
- Minimum 2 years of sobriety.
- CPR and First Aid certification.
- Demonstrated sensitivity to the needs of low-income individuals.
- Excellent interpersonal skills.
- Ability to respond in crisis situations.
- Knowledge of substance abuse and mental illness preferred.
- Basic computer skills to maintain trainings as assigned.
Organizational Relationship:
Directly reports to the Program Director. Direct reports of this position are none.
Working Conditions:
As part of the responsibilities of this position, the Program Advocate will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services.
A successful background check is required.We are an equal opportunity employer committed to diversity in the workplace
Up to 20 hours per week
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