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Medical Records Specialist

2 months ago

Canton, Ohio, United States MRO Full time
Job Summary

The Medical Records Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests.

Key Responsibilities
  • Record Review and Release: Determine records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
  • Customer Service: Answer phone calls concerning various ROI issues and respond to walk-in customers requesting medical records, logging information provided by customer into ROI On-Line database.
  • Request Processing: Respond and process requests from physician offices on a priority basis and fax information to the physician office.
  • Database Management: Log medical record requests into ROI On-Line database and scan medical records into ROI On-Line database.
  • Compliance and Cash Handling: Comply with site facility policies and regulations and handle and record cash payments for requests at specified sites.
  • Additional Duties: Perform other duties as assigned.
Requirements
  • Computer Proficiency: Demonstrates proficiency using computer applications and one or more years experience entering data into computer systems.
  • Independence and Production: Demonstrates the ability to work independently and meet production goals established by MRO.
  • Communication Skills: Strong verbal communication skills and demonstrated success responding to customer inquiries.
  • Attention to Detail: Demonstrates success working in an environment that requires attention to detail.
  • Dependability: Proven track record of dependability.
  • Education and Experience: High School Diploma/GED required and prior work experience in Release of Information in a physician's office or HIM Department is a plus.
  • Knowledge and Skills: Knowledge of medical terminology is a plus and knowledge of HIPAA regulations is preferred.
About MRO

MRO's employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position.